Help Center

How to install Ion Monitor

Step-by-step guide to install and start monitoring properly.

How to add a device (IMEI) to your account

Add your child’s device and link it with your plan.

Data not updating or syncing

Fix delays, missing data, or sync issues.

Payment success but plan not activated

What to do if payment went through but plan isn't active.

Privacy basics and safe usage

Best practices to keep your account secure.

How the Contacts feature works

Understand what the Contacts module shows and how to read it.